To arrange an appointment please contact the Practice on 888240. 

If you wish to see a particular doctor please let the Receptionist know.

If you require an urgent appointment we will ensure you get an appointment with a doctor the same day.

The Practice also offers extended hours surgeries on Monday evenings and Thursday mornings.  Pre-booked appointments are available on request.



It is important that you inform the Reception Staff if you are unable to attend your appointment at least 2 hours in advance, this will allow that appointment to be offered to another patient.

If you frequently fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointments.  Persistent defaulters may be removed from the list.


If you are late

Please attend your appointment on time, if you are 10 minutes or more late we will ask you to re-book.


Can two or more people use one appointment to see the Doctor?

When you arrange your appointment it is only for you.  If you wish an appointment for another family member you must ask for another appointment to see the Doctor.



Our premises provide suitable access for all disabled patients.

Should you require a wheelchair for your appointment there are ones available at the main entrance of The Balfour.

A Hearing Loop is also available at the Reception Desk.


Translation Services

Non-English speaking patients can request assistance from a translator using the Language Line.  

Patients who use British Sign Language (BSL) can request assistance from an interpretor using SignLive.

Please ask at Reception if you would like to use either of these services during your appointment.

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